FAQs

Frequently Asked Questions

How do I place an order?

To place an order, simply browse our collection, select the items you like, choose your size and quantity, and click "Add to Cart." When you're ready to complete your purchase, click on the shopping cart icon and follow the checkout process.

What payment methods do you accept?

We accept various payment methods, including credit/debit cards, PayPal, and Apple Pay. You can choose your preferred payment option during checkout.

What is your return policy?

Our return policy allows you to return or exchange items within 30 days of receiving your order. Please make sure the items are in their original condition with tags attached. Visit our Returns & Exchanges page for detailed instructions.

How long will it take to receive my order?

Shipping times may vary depending on your location and the shipping method you select during checkout. Generally, orders within the United States are delivered within 3-5 business days. International orders may take longer.

Do you offer international shipping?

Yes, we offer international shipping to many countries. Shipping costs and delivery times may vary based on your location. You can check the shipping options during checkout.

Can I track my order?

Yes, you will receive a tracking number via email once your order is shipped. You can use this number to track the status and delivery of your package.

What if I receive a damaged or incorrect item?

We apologize for any inconvenience. Please contact our customer support team within 7 days of receiving your order, and we will assist you in resolving the issue. We may request photos or additional information to facilitate the process.

Are your products ethically sourced and sustainable?

Yes, we are committed to ethical and sustainable practices. We strive to source our materials responsibly and produce clothing in an environmentally friendly manner. For more details, check out our Sustainability page.

Do you have a sizing guide?

Yes, we provide a sizing guide on each product page to help you choose the right size. If you have further questions about sizing, feel free to contact our customer support team for assistance.

How can I stay updated on your latest arrivals and promotions?

You can sign up for our newsletter to receive regular updates on new arrivals, special promotions, and exclusive discounts. You can also follow us on social media platforms like Instagram and Facebook for the latest news.